Frequently asked Questions

No problem! We simply ask for at least 24 hours’ notice due to our limited availability. We often have a waitlist of brides hoping to book, and your spot could be the moment another bride has been waiting for. If canceled with less than 24 hours’ notice, a $100 cancellation fee will apply. To reschedule, just call or email us – we’ll be happy to help.

Because every bride is our priority, we reserve your appointment time exclusively for you and ensure a senior stylist is scheduled on your behalf. In the rare event of a last-minute cancellation or no-show, we’re unable to assist another bride in that time. Keeping a card on file also allows us to protect the quality of our gowns, as any significant damage or staining may result in additional expense.

Our standard appointments include the bride plus up to four guests – the perfect number to keep the moment intimate and special. If someone important can’t join in person, Facetime is always welcome. For brides who’d like to celebrate with a larger group, we recommend booking one of our VIBe appointments, which accommodate up to eight guests.

Before your appointment, your stylist will reach out to learn about your wedding vision, favorite styles, and inspiration. During your visit, you and your guests will settle into one of our intimate yes rooms, while your stylist works with you – and one guest of your choice – to pull gowns that reflect your style. From there, it’s time to try on, celebrate, and discover the gown that feels like it was made for you.

We ask that brides wear undergarments to their appointment, preferably nude. Please do not come within 36 hours of a spray tan, or we will need to reschedule you. Most gowns will require custom tailoring, so decisions about shapewear typically happen during alterations. For support during your appointment, we carry the Insta-famous Boombas and would be happy to show you how they work with your gown.

We strive to honor every bride’s budget and do our best to help you find a gown you love. Our gowns are thoughtfully curated to reflect both trend and timelessness, with options for a wide range of price points typically starting at $1500 and increasing from there. We love our exclusive Liz Leigh Signature Line – designed to be both stylish and affordable.

We recommend focusing on one boutique that feels like the right fit. Too many appointments can quickly become overwhelming, and we’ve already done the work of curating a diverse collection of designers and styles for you. Our goal is to make the process stress-free, meaningful, and fun – so you can relax knowing you’ve explored the best options right here with us.

Don’t worry – we’ve got you covered! With many ready-to-wear gowns in our boutique, you can say “yes” and take your gown home the very same day. We also offer High Priority Bridal Appointments for weddings less than four months away, ensuring you find the perfect dress without the stress of long wait times or delays.

Yes – while alterations are not performed in-house, we work closely with trusted seamstresses in the area and will gladly connect you with someone who can provide expert tailoring for your gown.

Our bridal stylists are dedicated to making your gown-shopping experience unforgettable. They are not paid on commission, which means their only focus is you – listening to your vision, understanding your style, and helping you find the gown that feels like the one. While gratuity is never required, it is always deeply appreciated as a thoughtful way to say thank you for the care and attention you receive.

Yes! We offer preservation packages that include everything you need to have your gown professionally cleaned and preserved, so it remains as beautiful as the day you wore it.